Q & A
Here you’ll find answers to some of the most common questions women ask when they’re just beginning their healing journey with me.
1. About the Consultations
HOW TO START THE PROCESS OF WORKING WITH VALERIYA? Option 1: Free 15-Minute Discovery Call Not sure where to start? Book a free 15-minute Discovery Call so we can get to know each other and see if we’re the right fit. This is a great space to ask questions, feel heard, and explore which option will support you best. Option 2: Initial Stand-Alone Appointment If you're ready to dive in and begin exploring your health in depth, you can book a 90-minute Initial Consultation on its own. This is a deep, stand-alone session where we go into your health history, current symptoms, lifestyle, and emotional wellbeing to create a tailored plan. You’re welcome to continue with follow-ups as needed, but keep in mind that deeper, lasting transformation often comes with ongoing support. [Initial Appointment – $230] Option 3: Choose a Healthness Package (My Recommended Path) For those who are ready to move beyond quick fixes and into lasting change, my Healthness Packages offer the best value and most transformative support. If you’ve already had your Discovery Call, this is a beautiful next step. Healthness Foundation — Focused Support & Encouragement An Initial appointment + 3-follow-up sessions journey for those who want to feel supported through real change, without feeling overwhelmed. Perfect if you're navigating a transition, want to try naturopathy with structure, or need emotional and energetic holding. Healthness Premium — Longevity & Deep Transformation This package is for you if you’re done with short-term fixes and ready to invest in your wellbeing for the long-run. With regular check-ins, consistent support, and space to evolve emotionally and physically, we’ll build steady energy, clarity, and calm from the inside out.
WHAT IS THE FREE 15 MINUTE DISCOVERY CALL FOR? This phone call is designed for us to see if we are "a good match". You will have an opportunity to share your health concerns and goals and find out how I can help you in these circumstances. You will then see if my style of work suits you, while I will see if my skill-set and experience is right for you. Whether we decide to work together or not, my goal is to make sure you will gain value regardless.
WHAT DOES THE INITIAL CONSULTATION LOOK LIKE? Initial consultation goes for 1 to 1,5 hours, and involves us getting to know each other really well. We will discuss your previous health history, clarify things from the Initial Intake Form, family history, presenting complains and your health goals. If you have blood tests, we will cover these here. We will then draw conclusions and I will connect the dots for you as to what the body has been trying to communicate. We will start the Treatment plan with manageable but powerful recommendations that we will build up on at the follow-ups.
WHAT ARE THE OPTIONS AFTER THE INITIAL APPOINTMENT? If you had a Stand-Alone Initial Consultation, you have two ways to continue your journey — both designed to support your transformation at your own pace: 1) Healthness - Follow Up Package (3 sessions + 13% discount) If you’re ready to commit to steady, meaningful change, this package is the most supportive and cost-effective option. This is ideal for those who want gentle guidance, consistent care, and momentum without the overwhelm. 2) Standard Follow-Up Appointments Prefer to go one step at a time? You can book 60-minute standalone appointments as needed. This gives you flexibility while still receiving personalised naturopathic care whenever you’re ready. Whichever path you choose, you’ll be supported with compassion, strategy, and genuine care for your long-term wellbeing.
WHAT ARE THE BENEFITS OF HEALTHNESS PACKAGES? Healthness packages offer you a choice of 3 or 6 session packs. Not only do you get a 20% discount on all of your sessions (paid in full at the time of purchase), but it also offers you an actual tailored treatment schedule for 3 to 6 months to look forward to, which in my practice has been delivering the biggest lasting transformations in my clients' health, habits and mindset. Most of the time the clients I see have been managing a chronic illness of 10+ years. These conditions do not go away overnight, nor is the mind prepared for the changes needed that quickly. The package allows you to introduce new habits gradually, with each change bringing you closer to your health goal.
HOW LONG IS EACH SESSION? Free Discovery Call - 15 minutes via phone Initial Appointment - 1 - 1,5 hours depending on how long we will need, held online. Healthness Packages (3- or 6- sessions) - 1 hour per each session, redeemable in 6 months (3 sessions), or 12 months (6 sessions), held online. Standard Follow Up Appointment - 1 hour "pay as you go" session held online. Q & A Call - 15 minute phone appointment designed to support you in-between consultations when questions or new circumstances arise.
WHAT IS INCLUDED IN THE CONSULTATIONS? Discovery call: a discussion of your presenting complains and goals, and how I can help. Initial Consultation: an in-depth discussion of your health history, current presenting signs and symptoms, an explanation of why these health challenges happen from the perspective of the body, and how to address them. If you have blood tests, they will be discussed here as well. You will receive your specific Treatment plan after the appointment (usually same day) with fluid, & diet recommendations, and if supplements are prescribed you will have a nice table to print out and follow until you build a new healthy habit. Healthness Sessions and Follow Ups: will include reviewing your progress, adjusting and changing recommendations as needed. If you have blood tests, they will be discussed here as well. Q & A Call: answers to your acute questions in relation to your treatment plan, and a review of new circumstances. Acute blood work can be reviewed in this session as well. *The appointments may include emotional and mind work, tarot readings. You will be given tools to "take home" to implement to help shift stagnant belief systems/emotions. **The appointments may include the recommendations on supplements and liquid herbs, however the cost of these is not included and will need to be paid directly to the company selling the products. You will receive an email with clear prompts, the script for supplements and how to purchase, if such are prescribed.
DO I NEED TO BRING ANYTHING TO THE FIRST APPOINTMENT? The one pre-request to the INITIAL Appointment is for you to read Terms and Conditions and to fill out an Initial Intake Form (emailed to you after booking) prior to your appointment. There is no expectation for you to bring any blood test results as I may recommend specific tests for you to run after this session. However, if you have recent blood tests (not older than 3 months) or I have recommended you do these when we spoke at the Discovery Call, you will be able to attack them to Initial Intake Form or email these to me at info@vznaturopathy.com.au I encourage questions! You may ask these at any point of your appointment, be it discovery call or a follow up.
ARE CONSULTATIONS ONLINE OR FACE-TO-FACE? This is a 100% online operated clinic. All consultations are either held over the phone (15 minute calls) or online. If you are booked for an online appointment you will receive an email with booking details and link for Google Meet. At the time of your session please click the link to join me on the screen. In some cases you will be able to use browser while at other times the computer/phone will prompt you to first download the Google Meet app - takes 3 minutes or less to install. If I do not see you appear on Google meet within 5 minutes I will attempt to contact you via phone.
2. What valeriya works with
WHAT KINDS OF CONDITIONS OR SYMPTOMS DO YOU WORK WITH? I work with most health-related conditions such as gut health, immune health, skin issues, chronic pain, weight loss, diabetes, menstrual and pregnancy issues, detoxification and many more. I specialise on the endocrine system: thyroid, adrenal glands and reproductive system the most. I also work with MTHFR gene mutations.
DO YOU WORK WITH THYROID AND HORMONAL ISSUES? Yes, this is my primary focus in clinical practice over the last 4 years. I work to help you support hypo- and hyperthyroid, autoimmune conditions like Hashimoto’s and Graves disease, partial or complete thyroidectomy, alongside adenomyosis, endometriosis, PCOS, menopause symptoms and chronic adrenal fatigue. The work we do together can support you whether you are on thyroid medication or not. And not making any promises, but a lot of my clients are able to eventually come of thyroid medication, or avoid starting it all together. Yet, please note I will not be taking you of the medications prescribed by General Practitioner, we will work together with your GP instead.
CAN YOU HELP WITH EMOTIONAL BLOCKS OR TRAUMA-RELATED SYMPTOMS? Yes, I work to help women overcome emotional blocks, stagnant trauma that is now converting into bodily symptoms. We may do this using N.E.T, ETF Tapping, Tarot and many other somatic tools.
WHAT IF I DON’T HAVE A DIAGNOSIS, BUT I JUST FEEL “OFF”? I would love to help you no matter where you are in your healing journey. You do not need to have a “diagnosis” in order to use natural medicine and emotional healing to prevent the disease and to get you feeling well.
3. Valeriya's unique approach
HOW IS YOUR APPROACH DIFFERENT FROM A GP OR OTHER NATUROPATHS? I hold space for you to get well and recover like a “caring parent” who some of us never had. With nurture, guidance, support, care yet assertiveness I will prompt you to think outside the box, to change habits one by one in a pace that suits you most. Our consultations are in-depth and involve not only your health, but also your circumstances, your atmosphere at home and your emotional and thought patterns. I make sure the recommendations are suitable to You, your available time, budget, readiness for depth. My goal is to bring you from -10 to a solid base, with healthy habits, sometimes supplements and herbs, and a handful of knowledge, that you will be able to use for the rest of your life to build on.
HOW DO YOU INCORPORATE SPIRITUAL OR INTUITIVE PRACTICES INTO HEALING? Intuitive emotional or mind-work practices are intertwined in our sessions as they are needed. Your appointments do not to be strictly about “how you sleep” or “how your gut functions”, at times where I see you now have the knowledge but are reluctant to apply it (e.g., putting others first - not having breakfast until others have eaten, or forgetting to take supplements) we will unravel the blocks that are stopping you from committing to self, and to committing to new habits.
CAN YOU EXPLAIN WHAT NATUROPATHY IS? Naturopathy is a holistic, natural approach to health that focuses on treating the root causes of symptoms — not just managing them. It brings together evidence-based nutrition, herbal medicine, lifestyle guidance, and emotional healing to support the body’s own ability to restore balance. In my practice, naturopathy is never one-size-fits-all. I take time to understand your story, your symptoms, and your deeper patterns — so we can work gently and effectively with your body, not against it.
CAN YOU EXPLAIN WHAT NET IS? NeuroEmotional Technique (NET) is a powerful mind-body tool designed to help release emotional patterns that may be stored in the body and affecting your health. Often, unresolved emotions or stress can create energetic blockages that impact our physical symptoms or healing journey. While I don’t offer full NET sessions online, the skills and insights I’ve gained from this training are woven into my work. If I sense that certain emotions may be contributing to your symptoms, we can gently explore and support their release in a safe, grounded way.
CAN YOU EXPLAIN WHAT EFT TAPPING IS? EFT (Emotional Freedom Techniques), or Tapping, is a simple yet deeply effective technique that uses gentle tapping on acupuncture points to help calm the nervous system and shift emotional and energetic blocks. It’s often used to support anxiety, trauma, limiting beliefs, or physical pain. I don’t always use a full EFT protocol in every session, but the tools I’ve learned from years of using and practicing EFT are part of how I guide emotional healing — especially when the body is holding on to stress or old stories that are ready to be released.
CAN YOU EXPLAIN WHAT TAROT READING IS? Tarot is a beautiful, intuitive tool that helps bring clarity to what we already sense deep within. It’s not about predicting the future — it’s about connecting with your inner wisdom, uncovering patterns, and gaining insight into what’s unfolding emotionally, spiritually, and energetically. I’ve been working with tarot for over 15 years, and the intuitive skills I’ve developed through this practice naturally inform the way I hold space, ask questions, and guide your healing. It’s one of the ways I tune into what your body and soul may be trying to say — especially when the words aren’t quite there yet.
4. Common client concerns
I’VE TRIED SO MANY THINGS AND NOTHING HAS WORKED. HOW DO I KNOW THIS WILL HELP? I completely understand that feeling. In fact many clients come to me after numerous attempts of getting answers elsewhere. My approach is gentle, tailored, and deeply personal — no cookie-cutter protocols here. We work together to uncover what your body truly needs, step by step. Often, it’s not about doing more, but doing what’s right for you. My experience is blessed with over 800 clients, which gives me a great insight into “what works and what doesn’t”, and I will be honoured to share my knowledge and experience with you.
I FEEL OVERWHELMED BY SUPPLEMENTS AND PROTOCOLS — IS THIS MANAGEABLE? My goal is to make sure you can implement the recommendations, so we will tailor them specific to your needs. This may look like one recommendation per month, or one supplement with an alarm to remind you to take it. I keep things clear and realistic. We start with the essentials, and I guide you at a pace that supports your nervous system — not overwhelms it. Less stress = better healing.
I’M NOT “SPIRITUAL” — IS THIS STILL FOR ME? Absolutely. You don’t need to be spiritual — just open to exploring your health a little more deeply. Whether we focus on physical healing, emotional wellness, or both, I always meet you exactly where you are.
WILL YOU ASK ME TO GIVE UP ALL MY FAVOURITE FOODS? I prefer to call these “temporary substitutions”. Food is meant to be nourishing and joyful. If there are things triggering your symptoms, we explore gentle shifts towards healthier (for you) alternatives. My goal is to help you feel better without feeling restricted, so you can expect names and links to products I will recommend instead, as well as a lovely insight as to why the alternatives are better for you at this stage of your healing journey.
ARE THE RECOMMENDATIONS SAFE IF I’M ON MEDICATION / PREGNANT / IVF / OR LACTATING? Yes, rest assured that all of the recommendations I make are always in careful consideration of your medical health history and current circumstances. All nutrients, herbs, fluids, movement and foods are screened for safety prior to being recommended.
5. Booking and logistics
HOW DO I BOOK A SESSION? You can book a FREE 15-minute discovery call anytime using the link at the top of this page or on the Services page. If you’re ready to dive deeper, you’ll find options for: — INITIAL Consultation — Stand-Alone STANDARD Follow-Up — 15-Minute Paid Q&A All available through the Services page, where you can choose to pay in full or via a payment plan through PayPal. You’ll also see my Healthness Packs — 3 or 6-session bundles designed to support you through a longer healing journey with clarity and structure.
HOW MUCH DOES IT COST? — FREE 15-Min Discovery Call: Free — INITIAL Consultation: $230 (pay in full or via payment plan) — STANDARD Follow-Up (Stand-Alone): $190 — Healthness Pack – 3 Sessions: $495 (save 20%) — Healthness Pack – 6 Sessions: $990 (save 20%) You’ll find all details and booking options on the Services page. Note that supplements are not included in your appointment costs and will be additional expenses. The supplements costs will largely depend on your personal and health circumstances. I will often issue you “practitioner only” supplements which are high grade and not available over the counter. On average it has been between $200 - $400 per month. Liquid herbs can vary and are on average between $70 - $150 per month.
CAN I WORK WITH YOU IF I LIVE OUTSIDE OF AUSTRALIA? Yes, absolutely. I work online with clients around the world — including women in New Zealand, Vietnam, Russia, and Ukraine. Wherever you are, if this work resonates with you, we can connect.
6. Client outcomes and support
WHAT KIND OF RESULTS HAVE YOUR CLIENTS EXPERIENCED? Everyone’s journey is unique, but many of my clients have experienced life-changing shifts — physically, emotionally, and spiritually. These include: – Sustainable weight loss (up to 30+ kg) – Increased energy and focus – Calmer nervous systems and less anxiety – Improved digestion and sleep – Successful pregnancies and IVF outcomes resolved – Reduced or ceased alcohol and smoking habits – Hashimoto’s remission and thyroid medication reduction (with GP supervision) – Relief from conditions like Crohn’s and diverticulosis But it’s not just the physical… Many women I’ve worked with have also: – Changed careers or relocated – Left relationships that were no longer aligned – Rediscovered their joy and created deeply fulfilling lives
HOW LONG DOES IT TAKE TO SEE CHANGES? It really depends on where you are when we begin. Some clients notice changes in as little as 2 weeks — others within 3 months or longer. Healing unfolds in layers, and I’ll walk with you through each one.
DO YOU OFFER SUPPORT BETWEEN SESSIONS? Yes. You’re never alone in this process. If you need extra support, you can always book a 15-minute Q&A session to check in, ask questions, or get guidance in between your longer consultations.
WHAT IF I HAVE COMPLEX HEALTH ISSUES OR MULTIPLE SENSITIVITIES? This is truly the heart of my work. I work with chronic, complex cases every day — including clients with multiple sensitivities or long-term conditions. We move gently and intentionally, peeling back layers of imbalance at your pace. This is where my Healthness Packages are especially helpful — offering consistency, deeper insights, and real transformation over time.
7. Commitment and expectations
I’M INTRIGUED BUT NOT SURE I’M READY — WHAT SHOULD I DO? That’s completely okay. If you’re feeling the pull but aren’t quite sure yet, take your time. You can explore my free webinars and downloadable guides on thyroid health — they offer gentle, practical steps you can start with right away. Or if you’d like to connect in a more personal way, book a free 15-minute discovery call. No pressure — just a warm conversation to see if this path feels right for you.
WHAT KIND OF COMMITMENT IS INVOLVED? The real commitment is to yourself. And that begins with self-respect — for your body, your energy, and your needs. In the beginning, it might look like small, easy-to-implement shifts. But over time, as you start feeling better, your enthusiasm for your own well-being naturally grows. Healing becomes something you want to do, not something you have to do. I am committed to you and will be right here for when you are ready to work together.
DO YOU WORK WITH CLIENTS WHO ARE ALSO SEEING OTHER PRACTITIONERS? Yes, absolutely. I often collaborate with clients who are also working with GPs, specialists, psychologists, or other health professionals. My work is here to complement and support your existing care, not replace it. Your healing team should reflect the complexity and uniqueness of you — and I’m honoured to be part of that if it feels aligned.